Data & Security
Your business information deserves careful handling.
This page explains the practical principles Business SOS applies when information is submitted through our website and diagnostic services.
Data minimisation
We ask for information that is relevant to the service you request. Avoid sending passwords, payment-card details, authentication codes or other credentials through scan, contact or booking forms.
Purpose and access
Information you provide is used to respond to your enquiry, prepare or deliver the requested service, maintain service records and operate the website. This can include generating Business Scan reports, providing secure customer-dashboard access and processing requested voice transcription. Access should be limited to people and systems that need it for those purposes.
Third-party services
The website may rely on service providers for hosting, forms, scheduling, analytics, security, communications, speech transcription or AI-assisted diagnostic narrative. Business SOS uses deterministic scoring for the Business Scan signal and may use AI to help explain those existing results; AI narrative is not treated as regulated professional advice. Their role and the applicable legal detail are covered by our privacy and cookie information where relevant.
No security guarantee
No internet service can promise absolute security. We use reasonable technical and organisational measures, review the systems we depend on and aim to reduce unnecessary collection and exposure.